NCIER®

Definition claims

Every claim in the map classified as definition, in report order.

Claims

Definition [V] p007-01

Targeted workplace violence is a premeditated, workplace-directed act

Targeted workplace violence is a premeditated act of violence at a workplace, directed at a specific individual, group, or location, regardless of motivation and generally unrelated to other criminal activity.

A premeditated act of violence perpetrated at a workplace, directed at a specific individual, group, or location, regardless of motivation and generally unrelated to other criminal activity.

p. 7 · NCIER Claim Map
Definition [V] p007-02

Known or knowable: identity or behavior recognized or identifiable by contact

An individual is known or knowable when their identity, affiliation, or behavior patterns are already recognized or can reasonably be identified through frequent or substantive contact with the workplace. Common examples are current or former employees, regular or notable customers, clients, patients, or visitors, and current or former romantic partners or relatives of individuals connected to the organization.

An individual is known or knowable when their identity, affiliation, or patterns of behavior are either already recognized (i.e., known) or can reasonably be identified (i.e., knowable) based upon their frequent or substantive contact with the workplace.

p. 7 · NCIER Claim Map
Definition [V] p007-06

Systems approach gathers information across community systems for assessment

The systems approach gathers information from various community systems to provide a comprehensive and reliable assessment of an individual's thinking and behavior.

A process of gathering information from various community systems in order to provide a comprehensive and reliable assessment of an individual's thinking and behavior.

p. 7 · NCIER Claim Map
Definition [V] p007-07

Assessment themes reveal mindset, behavior, and circumstances

Assessment themes are areas of inquiry that give a contextual understanding of an individual's mindset, behavior, and circumstances, allowing a BTAM team to judge whether the individual poses a risk of violence.

Areas of inquiry that, when explored, will provide a contextual understanding of an individual's mindset, behavior, and circumstances

p. 7 · NCIER Claim Map
Definition [V] p007-09

Known or knowable individuals include employees, regular customers, and partners or relatives

Common types of individuals known or knowable to a workplace include current or former employees; regular or notable customers, clients, patients, or visitors; and current or former romantic partners or relatives of individuals connected to the organization.

Common types of individuals that are known or knowable to a workplace include current or former employees; regular or notable customers, clients, patients, or visitors; and the current or former romantic partners or relatives of individuals connected to the organization.

p. 7 · NCIER Claim Map
Definition [V] p007-10

Secret Service BTAM model: identify, gather information to assess risk, then manage risk

The U.S. Secret Service behavioral threat assessment model was developed to identify individuals displaying threatening or concerning behavior, gather information to assess whether an individual poses a risk of violence, and then manage the risk with appropriate interventions.

The U.S. Secret Service behavioral threat assessment model was developed to identify individuals displaying threatening or concerning behavior, gather information to assess if an individual poses a risk of violence, and then manage the risk by implementing appropriate interventions.

p. 7 · NCIER Claim Map
Definition [V] p009-10

Targeted workplace violence defined as a premeditated workplace attack

Targeted workplace violence is a premeditated act of violence perpetrated at a workplace, directed at a specific individual, group, or location, regardless of motivation and generally unrelated to other criminal activity.

Targeted workplace violence can be defined as a premeditated act of violence perpetrated at a workplace, directed at a specific individual, group, or location, regardless of motivation and generally unrelated to other criminal activity.

p. 9 · NCIER Claim Map
Definition [V] p009-14

Callout: targeted workplace violence is a premeditated act at a workplace against a specific target

A definition box defines targeted workplace violence as a premeditated act of violence perpetrated at a workplace, directed at a specific individual, group, or location, regardless of motivation and generally unrelated to other criminal activity.

A premeditated act of violence perpetrated at a workplace, directed at a specific individual, group, or location, regardless of motivation and generally unrelated to other criminal activity.

p. 9 · NCIER Claim Map
Definition [V] p012-06

Known or knowable: identity, affiliation, or behavior patterns known to the workplace

An individual is known or knowable when their identity, affiliation, or patterns of behavior are already recognized or can reasonably be identified through frequent or substantive contact with the workplace.

An individual is known or knowable when their identity, affiliation, or patterns of behavior are either already recognized (i.e., known) or can reasonably be identified (i.e., knowable) based upon their frequent or substantive contact with the workplace.

p. 12 · NCIER Claim Map
Definition [V] p012-08

Known or knowable types: employees; customers, clients, patients, visitors; partners or relatives

Common types of individuals known or knowable to a workplace include current or former employees; regular or notable customers, clients, patients, or visitors; and current or former romantic partners or relatives of individuals connected to the organization.

Common types of individuals that are known or knowable to a workplace include:

p. 12 · NCIER Claim Map
Definition [V] p012-09

Definition box: known or knowable types include employees, customers, and partners or relatives

The Known or Knowable definition box lists current or former employees; regular or notable customers, clients, patients, or visitors; and current or former romantic partners or relatives of individuals connected to the organization as common types.

Common types of individuals that are known or knowable to a workplace include current or former employees; regular or notable customers, clients, patients, or visitors; and the current or former romantic partners or relatives of individuals connected to the organization.

p. 12 · NCIER Claim Map
Definition [V] p020-08

Behavioral conduct defined as workplace actions and adherence to standards

Behavioral conduct refers to actions taken by employees in the workplace, including how they interact with colleagues and whether they adhere to an organization's standards for behavior.

Behavioral conduct refers to actions taken by employees in the workplace, including how they interact with colleagues and others at work, and whether they adhere to an organization's policies or standards for behavior.

p. 20 · NCIER Claim Map
Definition [V] p030-05

Individual of concern is anyone showing concerning behavior of potential harm

In the context of preventing workplace violence, an individual of concern is any individual who has exhibited concerning behaviors that may indicate a potential risk of harm to themselves or others in the workplace setting.

an individual of concern is any individual who has exhibited concerning behaviors that may indicate a potential risk of harm to themselves or others in the workplace setting.

p. 30 · NCIER Claim Map
Definition [V] p030-06

Individuals eliciting concern include employees, customers, and relatives

An individual eliciting concern can be a current or former employee, a customer, client, patient, or visitor, or a current or former romantic partner or relative of someone connected to the workplace.

An individual eliciting concern can be: a current or former employee; a customer, client, patient, and visitor; or a current or former romantic partner or relative of an individual connected to the workplace.

p. 30 · NCIER Claim Map
Definition [V] p030-07

Secret Service model: identify concerning individuals, assess risk, manage with interventions

The Secret Service model is designed to identify individuals displaying threatening or concerning behavior, gather information to assess whether an individual poses a risk of violence, and then manage the risk by implementing appropriate interventions.

the Secret Service model is designed to identify individuals displaying threatening or concerning behavior, gather information to assess if an individual poses a risk of violence, and then manage the risk by implementing appropriate interventions.

p. 30 · NCIER Claim Map
Definition [I] p030-08

Figure 4: the Secret Service Threat Assessment Model is Identify, Assess, Manage

Figure 4 depicts the U.S. Secret Service Threat Assessment Model as three sequential steps: Identify, Assess, and Manage.

IDENTIFY → ASSESS → MANAGE

p. 30 · NCIER Claim Map

Why inferred figure description: the three step labels are printed in the Figure 4 graphic; the arrow sequence is read from the figure, not from running text

Definition [V] p033-05

Workplace violence includes targeted violence plus other threatening conduct

Workplace violence encompasses targeted workplace violence as well as other forms of physical violence, harassment, intimidation, or other threatening behavior.

Workplace violence, which encompasses targeted workplace violence as well as other forms of physical violence, harassment, intimidation, or other threatening behavior

p. 33 · NCIER Claim Map
Definition [V] p041-16

Figure 6 central team: one BTAM team handles all reports, suited to modest report volume

In a central team structure, one BTAM team assesses and manages all incoming reports in an organization; for example, an organization with a modest volume of reports has one team stationed at headquarters.

CENTRAL TEAM | One BTAM team assesses and manages all incoming reports in an organization. | An organization with a modest volume of incoming reports has one BTAM team stationed in the organization's headquarters.

p. 41 · NCIER Claim Map
Definition [V] p041-17

Figure 6 local teams: decentralized teams each handle reports from local facilities

In a local teams structure, multiple decentralized teams each assess and manage incoming reports from local facilities; for example, local BTAM teams across several geographic regions respond to reports at numerous facilities in their area.

LOCAL TEAMS | Multiple decentralized teams each assess and manage incoming reports from local facilities. | An organization has local BTAM teams across several geographic regions to respond to reports at numerous facilities in their area of responsibility.

p. 41 · NCIER Claim Map
Definition [V] p041-18

Figure 6 regional teams with support: regional teams backed by a central team for hard cases

In a regional teams with support structure, multiple regional teams assess and manage reports while a centralized team consults and supports on difficult cases; for example, a large organization with a high report volume uses regional teams with coordination and assistance from a headquarters BTAM team.

REGIONAL TEAMS WITH SUPPORT | Multiple regional teams assess and manage incoming reports while a centralized team consults and supports with difficult cases. | A large organization with a high volume of reports uses regional teams, each serving several facilities in their region, with coordination and assistance available from a centralized BTAM team at the organization's headquarters.

p. 41 · NCIER Claim Map
Definition [V] p050-09

Definition: concerning behavior

Concerning behavior is an action or communication by an individual that is objectively or contextually troubling or inappropriate and indicates a potential risk of violence.

Actions or communications by an individual that are objectively or contextually troubling or inappropriate and indicate a potential risk of violence.

p. 50 · NCIER Claim Map
Definition [V] p052-01

Definition: intimate partner violence (IPV)

IPV is abuse or aggression in a romantic relationship, including current and former spouses and dating partners, and can include physical, psychological, or sexual violence and stalking.

Intimate partner violence (IPV) is abuse or aggression that occurs in the context of a romantic relationship

p. 52 · NCIER Claim Map
Definition [V] p052-26

IPV can include physical violence, psychological aggression, sexual violence, and stalking

Intimate partner violence can include physical violence, psychological aggression, sexual violence, stalking, and other behaviors.

IPV can include physical violence, psychological aggression, sexual violence, stalking, and other behaviors.

p. 52 · NCIER Claim Map
Definition [V] p062-11

Systems Approach defined as gathering information from community systems

The Systems Approach is a process of gathering information from various community systems to provide a comprehensive and reliable assessment of an individual's thinking and behavior.

A process of gathering information from various community systems in order to provide a comprehensive and reliable assessment of an individual's thinking and behavior

p. 62 · NCIER Claim Map
Definition [V] p062-15

Preliminary inquiries are limited in scope and quick

Preliminary inquiries are limited in scope and designed to quickly gather enough information to understand the concern and the context needed to decide next steps.

Preliminary inquiries are limited in scope and designed to quickly gather enough information to establish an understanding of the concern and the context needed to determine next steps.

p. 62 · NCIER Claim Map
Definition [V] p063-06

Workplace systems include internal components and external community partners

Systems in a workplace can be internal components, such as security or human resources departments, or external community partners, such as law enforcement and mental health providers.

Systems in a workplace can be internal components, such as security or human resources departments, or external community partners, such as law enforcement and mental health providers.

p. 63 · NCIER Claim Map
Definition [V] p065-08

Insider threat programs detect risks from trusted insiders

Insider threat programs are designed to detect risks from trusted insiders, such as employees or contractors, who may intentionally or unintentionally cause harm.

Insider threat programs are designed to detect risks from trusted insiders, such as employees or contractors, who may intentionally or unintentionally cause harm

p. 65 · NCIER Claim Map
Definition [V] p065-09

BTAM programs focus on workplace violence against individuals, not data misuse

Insider threat programs typically focus on areas such as unauthorized access to sensitive data, sabotage, fraud, and misuse of systems, whereas BTAM programs focus on violence against individuals in the workplace.

BTAM programs focus on violence against individuals in the workplace

p. 65 · NCIER Claim Map
Definition [V] p067-06

Assessment Themes are areas of inquiry for contextual understanding

Assessment Themes are areas of inquiry that, when explored, provide a contextual understanding of an individual's mindset, behavior, and circumstances that will allow a BTAM team to assess if the individual poses a risk of violence.

Areas of inquiry that, when explored, will provide a contextual understanding of an individual's mindset, behavior, and circumstances

p. 67 · NCIER Claim Map
Definition [V] p067-14

Assessment Themes characterize common thinking and behavior patterns of past attackers

Assessment Themes characterize common patterns of thinking and behavior found in the background and behavioral history of individuals who have engaged in past acts of targeted violence.

Assessment Themes characterize common patterns of thinking and behavior found in the background and behavioral history of individuals who have engaged in past acts of targeted violence.

p. 67 · NCIER Claim Map
Definition [V] p068-04

Home life covers family dysfunction, abuse and domestic violence

Home life refers to family dynamics or home environments that negatively impact an individual, including discord, abuse, drug use, criminality, and domestic violence.

Family dynamics or home environments that negatively impact an individual, including family discord, abuse, drug use, criminality, domestic violence

p. 68 · NCIER Claim Map
Definition [V] p068-05

Mental health theme covers symptoms such as paranoia and suicidality, particularly when untreated

Mental health history covers current or previous symptoms that negatively impact the individual, particularly when untreated, such as paranoia, delusions, depression, and suicidality.

Current or previous history of mental health symptoms that negatively impact the individual, particularly when left untreated

p. 68 · NCIER Claim Map
Definition [V] p068-08

Interpersonal difficulties are strained or conflicted relationships

Interpersonal difficulties are a pattern of strained or conflicted relationships with family, partners, friends, coworkers, neighbors, or community members.

A pattern of strained or conflicted relationships with family members, romantic partners, friends, coworkers, classmates, neighbors, or other members of the community

p. 68 · NCIER Claim Map
Definition [V] p068-09

Lack of consequences is repeated misconduct without commensurate response

Lack of consequences is a pattern of criminal or inappropriate behavior for which consequences were absent or not commensurate with the behavior.

A pattern of engaging in criminal or inappropriate behavior for which the consequences were either absent or not commensurate with the behavior

p. 68 · NCIER Claim Map
Definition [V] p068-10

Stressors span family, social, work, health, and legal life domains

Stressors can be experienced across several life domains, including family/romantic relationships, social interactions, work or school environments, personal health, legal actions, and other identified areas. Specific examples include being bullied or harassed by others, financial instability, job loss, divorce or child custody issues, and failed life aspirations.

Specific examples include being bullied or harassed by others, financial instability, job loss, divorce or child custody issues, and failed life aspirations.

p. 68 · NCIER Claim Map
Definition [V] p068-12

Contextual themes are personal circumstances and surroundings that may affect thinking

Contextual themes represent significant elements of an individual's personal circumstances and surroundings that may impact their thinking and behavior.

Contextual themes represent significant elements of an individual’s personal circumstances and surroundings that may impact their thinking and behavior.

p. 68 · NCIER Claim Map
Definition [V] p068-13

Positive home life factors can support intervention strategies

Positive home life factors may include supportive families, healthy relationships, and other dynamics that could support intervention strategies to mitigate risk.

positive home life factors may include supportive families, healthy relationships, and other dynamics that could support intervention strategies to mitigate risk

p. 68 · NCIER Claim Map
Definition [V] p068-14

Criminal history includes law enforcement and court contacts without formal action

Criminal history may also include other criminal behavior and contacts with law enforcement and the courts that have not resulted in official legal actions.

Criminal history may also include other criminal behavior and contacts with law enforcement and the courts that have not resulted in official legal actions.

p. 68 · NCIER Claim Map
Definition [V] p068-15

Interpersonal difficulties may include an inability to sustain positive relationships

Interpersonal difficulties may include an inability to form or sustain positive relationships with others due to the individual's inappropriate or concerning behaviors.

Interpersonal difficulties may include an inability to form or sustain positive relationships with others due to the individual’s inappropriate or concerning behaviors.

p. 68 · NCIER Claim Map
Definition [V] p069-07

Stalking, harassing or bullying is willful conduct that causes victims fear

Stalking, harassing, or bullying is a pattern of conduct that willfully and maliciously causes another to feel bullied, stalked, persecuted, threatened, or injured.

A pattern of conduct that willfully and maliciously causes another to feel bullied, stalked, persecuted, threatened, injured, or attacked

p. 69 · NCIER Claim Map
Definition [V] p069-09

Fascination with weapons and violence shown by stockpiling and violent media

Fascination with weapons and violence can be demonstrated through stockpiling or manufacturing weapons, being described as obsessed with weapons, consuming or producing violent or graphic media, and writing stories or lyrics indicating a desire to harm others.

Fascination with weapons and violence can be demonstrated in a variety of ways, including stockpiling or manufacturing weapons

p. 69 · NCIER Claim Map
Definition [V] p069-10

Extreme beliefs may rest on distorted facts or advocate bias-based violence

Extreme beliefs may be based on distortion of facts (e.g., conspiracy theories) or may advocate distrust, hatred, or the use of violence targeting others based on biases against a particular race, religion, national origin, sexual orientation, gender, or gender identity.

Extreme beliefs may be based on distortion of facts (e.g., conspiracy theories) or may advocate distrust, hatred, or the use of violence targeting others based on biases against a particular race, religion, national origin, sexual orientation, gender, or gender identity.

p. 69 · NCIER Claim Map
Definition [V] p069-13

Concerning communications may reveal threats, grievances, or violent intent

The content of concerning communications may reveal information on threats, grievances, violent intention, feelings of hopelessness/suicidality, obsessions, paranoid thinking, or a fascination with violence or weapons.

The content of the concerning communications may reveal information on threats, grievances, violent intention, feelings of hopelessness/suicidality, obsessions, paranoid thinking, or a fascination with violence or weapons.

p. 69 · NCIER Claim Map
Definition [V] p069-14

Stalking or harassment victims may or may not know the individual of concern

The victim of stalking, harassing, or bullying may or may not have a pre-existing relationship with the individual of concern: victims with one include romantic partners, family members, coworkers, classmates, doctors, attorneys, or neighbors; those without may include elected officials, government employees, or celebrities.

The victim of this behavior may or may not have a pre-existing relationship with the individual of concern.

p. 69 · NCIER Claim Map
Definition [V] p070-11

Behavior changes marked by withdrawal, substance use, or aggression

Behavior changes may be evidenced through changes in mood, appearance, or hygiene; withdrawing or isolating from others; new or increased substance use; sudden aggressive, violent, or threatening behavior; changes in work or school attendance or performance; signs of depression or paranoia; or other uncharacteristic actions.

changes in mood, appearance, or hygiene; withdrawing or isolating from others; new or increased substance use; sudden aggressive, violent, or threatening behavior; changes in work or school attendance or performance; signs of depression or paranoia

p. 70 · NCIER Claim Map
Definition [V] p070-12

Intense anger shown by impulsive outbursts and significant overreaction

Intense anger or aggression may be marked by impulsive angry outbursts, significant overreaction to circumstances or events, or frequent episodes of verbal or physical aggression directed at others.

impulsive angry outbursts, significant overreaction to circumstances or events, or frequent episodes of verbal or physical aggression directed at others

p. 70 · NCIER Claim Map
Definition [V] p070-13

Planning includes researching or following targets and acquiring weapons

Planning includes researching, visiting, or following potential targets; researching, manufacturing, acquiring, or practicing with weapons; documenting preparations for an attack through hit lists, to-do lists, maps, or manifestos; researching prior attacks and tactics; developing attack plans; researching logistical concerns; or using deceptive practices to hide activities.

Specific steps taken to prepare to carry out an act of violence, including researching, visiting, or following potential targets

p. 70 · NCIER Claim Map
Definition [V] p070-14

Final acts include wills, farewell messages, and giving away possessions

Final acts may include drafting a last will and testament, making financial arrangements for family members, leaving farewell messages or notes, posting goodbye messages online, and selling or giving away personal possessions.

These acts may include drafting a last will and testament, making financial arrangements for family members, leaving farewell messages or notes, posting goodbye messages online, and selling or giving away personal possessions.

p. 70 · NCIER Claim Map
Definition [V] p071-06

Motives may be multifaceted, including retaliation for grievances

Motives may be multifaceted and include retaliating for grievances or perceived wrongs (e.g., bullying, failed romantic relationships, workplace issues); furthering ideological, bias-related, or political beliefs; acting in response to psychotic symptoms; having a desire to kill; achieving fame or notoriety; and committing suicide-by-cop.

Motives may be multifaceted and include retaliating for grievances or perceived wrongs

p. 71 · NCIER Claim Map
Definition [V] p071-10

Family, coworkers, and law enforcement may have been concerned about the individual

Family members, friends, coworkers, neighbors, law enforcement, mental health professionals, and others may have been concerned about an individual's demeanor, mental well-being, or threatening communications.

Family members, friends, coworkers, neighbors, law enforcement, mental health professionals, and others may have been concerned about an individual's demeanor

p. 71 · NCIER Claim Map
Definition [I] p076-06

Closure occurs when the individual no longer poses a risk of harm

Closure occurs when the BTAM team determines that an individual of concern no longer poses a risk of harm to themselves or others.

Closure occurs when the BTAM team determines that an individual of concern no longer poses a risk of harm to themselves or others.

p. 76 · NCIER Claim Map

Why inferred Defines the closure phase in running text rather than in a Key Terms section; classified as a definition by judgement.

Definition [V] p078-04

ERPOs are civil court orders restricting firearm purchase by at-risk persons

Extreme Risk Protection Orders (ERPOs) are civil court orders used to temporarily restrict a person's access or ability to purchase firearms if they pose a risk of harm to themselves or others.

ERPOs are civil court orders used to temporarily restrict a person's access or ability to purchase firearms if the person poses a risk of harm to themselves or others.

p. 78 · NCIER Claim Map
Definition [V] p086-03

Organizational climate is how people perceive and describe their work environment

Organizational climate reflects how people perceive and describe their working environment, including employees' attitudes, feelings, and recurring patterns of behavior.

Organizational climate reflects how people perceive and describe their working environment, including employees' attitudes, feelings, and recurring patterns of behavior.

p. 86 · NCIER Claim Map

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