Inconsistent or indirect contact can make it difficult for the BTAM team to determine the extent of risk and may limit available strategies and resources.
The inconsistent or indirect contact between these individuals and the organization can make it difficult for the BTAM team to determine the extent of the risk
Organizations should contact law enforcement for immediate safety concerns.
Contact law enforcement for immediate safety concerns.
Organizations should issue written or verbal warnings that state their concerns, behavioral expectations, and the actions that will follow if the behavior continues.
Issue written or verbal warnings to individuals to articulate the organization's concerns, expectations for the individual's behavior, and what actions the organization will take if the individual continues to engage in a concerning manner.
Community partners with whom the organization has established a relationship can be an asset during the BTAM process.
Community partners with whom the organization has established a relationship (see Step 1) can be an asset during the BTAM process.
Limiting or revoking access for problematic customers and visitors, such as restricting online accounts or issuing no-trespass or barring notices, can help create a situation less prone to violence.
Limiting or revoking access to digital and physical spaces for problematic customers and visitors (e.g., restricting online accounts, issuing "no trespass" orders or barring notices) can help create a situation less prone to violence.
Why inferred Directive recommendation; the 'can help' hedge is read as guidance rather than conjecture.
Organizations should issue alerts so employees and building security watch for the individual and know what actions to take if they see them.
Issue alerts for employees to be on the lookout for an individual of concern and inform employees, including building security personnel, of what actions to take if they see the individual.
Organizations can enhance physical security by stationing armed or unarmed security professionals or using cameras, metal detectors, or other security devices.
Enhance physical security measures. This can include stationing armed or unarmed security professionals at workplaces or using security cameras, metal detectors, or other security resources and devices.
Organizations should develop a strategy for continued monitoring, such as allocating staff to search public court records and monitor open-source online activity.
Develop a strategy for continued monitoring. This can include allocating staff to search public court records and monitor open-source online activity and social media accounts.
Organizations face unique challenges identifying, assessing, and managing individuals of concern not employed by them, including customers, clients, patients, visitors, and spouses or relatives of people connected to the workplace.
Organizations face unique challenges when trying to identify, assess, and manage individuals of concern that are not employed by the organization, including customers, clients, patients, visitors, and spouses or relatives of individuals connected to the workplace.
In non-imminent situations, organizations should determine whether notifying law enforcement is appropriate.
In non-imminent situations, determine if law enforcement notification is appropriate.
Organizations may leverage community partners so that individuals of concern may receive services, resources, or support.
Community partners may be leveraged by organizations so that individuals of concern may receive services, resources, or support.
Why inferred Typed statement, not conjecture: the 'may'/'might'/'can' is permissive guidance (what a team may do), not speculation about what is the case.
Community partners may also assist with searches of an individual's property, monitoring their behavior, or filing criminal charges.
These community partners may also assist with searches of an individual’s property, monitoring their behavior, or filing criminal charges.
Why inferred Typed statement, not conjecture: the 'may'/'might'/'can' is permissive guidance (what a team may do), not speculation about what is the case.
Find the Perfect Training Class For You
