Page 56 | Preventing Targeted Workplace Violence: NCIER Claim Map

Statement [V] p056-01

Some BTAM teams partner with cyber and IT on specialized detection tools

Some BTAM teams partner with cybersecurity and IT professionals to use specialized technological tools that identify threatening or concerning behavior on organizational networks or devices.

Some organizational BTAM teams partner with cybersecurity and IT professionals to incorporate specialized technological tools to identify threatening or concerning behavior

p. 56 · NCIER Claim Map

cite page 56 Step 4: Identify and Process Reports of Concerning Behavior

Statement [V] p056-02

Detection tools can run continuously alongside human monitoring

Such tools are autonomous and continuous and can be used with human monitoring to detect and prevent risk of harm. (endnote 13)

can be used in conjunction with human monitoring to detect and prevent risk of harm

p. 56 · NCIER Claim Map

Monitoring

cite page 56 Step 4: Identify and Process Reports of Concerning Behavior

Statement [V] p056-03

Cyber and IT may set up alerts for anomalous digital behavior

Cybersecurity and IT professionals may set up mechanisms that alert the BTAM team to anomalous digital behaviors.

Cybersecurity and IT professionals may set up mechanisms to alert the BTAM team to anomalous digital behaviors

p. 56 · NCIER Claim Map

cite page 56 Step 4: Identify and Process Reports of Concerning Behavior

Statement [V] p056-04

Alerts may flag repeated blocked-site visits or unusual device log-ins

Alerts may flag employees who visit blocked or forbidden websites on multiple occasions or log onto devices at unusual times.

employees who visit blocked or forbidden websites on multiple occasions or log onto their devices at unusual times

p. 56 · NCIER Claim Map

cite page 56 Step 4: Identify and Process Reports of Concerning Behavior

Statement [V] p056-05

Keyword monitoring of searches and internal communications

These tools can perform keyword monitoring of browser searches or internal communications.

These tools can also be used to perform keyword monitoring of browser searches or internal communications

p. 56 · NCIER Claim Map

Monitoring

cite page 56 Step 4: Identify and Process Reports of Concerning Behavior

Statement [V] p056-06

Flag keywords related to hate speech, weapons, and violence

Keyword monitoring can flag words related to hate speech, weapons, violence, and concerning, inappropriate, or extremist language.

flagging keywords related to hate speech, weapons, violence

p. 56 · NCIER Claim Map

cite page 56 Step 4: Identify and Process Reports of Concerning Behavior

Statement [V] p056-07

BTAM teams can use tools to intervene proactively

BTAM teams can use these tools to proactively identify concerning behaviors and intervene.

BTAM teams can use these tools to proactively identify concerning behaviors and intervene.

p. 56 · NCIER Claim Map

cite page 56 Step 4: Identify and Process Reports of Concerning Behavior

Statement [V] p056-08

Route reports to the correct party in a timely manner

BTAM teams should ensure reports are routed to the correct party so appropriate action can be taken in a timely manner.

BTAM teams should ensure reports are routed to the correct party so appropriate action can be taken in a timely manner.

p. 56 · NCIER Claim Map

cite page 56 Step 4: Identify and Process Reports of Concerning Behavior

Statement [V] p056-09

Transparency about actions taken can help build trust in the BTAM process

Transparency in communications, including describing actions taken or planned, can build trust and credibility in the BTAM process.

can be an important strategy to build trust and credibility in the BTAM process

p. 56 · NCIER Claim Map

cite page 56 Step 4: Identify and Process Reports of Concerning Behavior

Statement [V] p056-10

Best practice: field reports in a timely and transparent manner

A listed best practice for workplace reporting systems is to field reports in a timely and transparent manner.

Field reports in a timely and transparent manner.

p. 56 · NCIER Claim Map

cite page 56 Step 4: Identify and Process Reports of Concerning Behavior

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Claims on this page

Some BTAM teams partner with cyber and IT on specialized detection tools

Detection tools can run continuously alongside human monitoring

Cyber and IT may set up alerts for anomalous digital behavior

Alerts may flag repeated blocked-site visits or unusual device log-ins

Keyword monitoring of searches and internal communications

Flag keywords related to hate speech, weapons, and violence

BTAM teams can use tools to intervene proactively

Route reports to the correct party in a timely manner

Transparency about actions taken can help build trust in the BTAM process

Best practice: field reports in a timely and transparent manner

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