Individuals who recognize concerning behaviors must have multiple avenues available to report them.
Individuals who recognize concerning behaviors must have multiple avenues available to report it.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Reporting concerning behavior should be seen as a collective responsibility.
Reporting concerning behavior should be seen as a collective responsibility
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Organizations should strive to make bystander reporting part of an overall safe and positive work climate.
organizations should strive to make bystander reporting part of an overall safe and positive work climate
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
It is important that employees feel confident reporting without fear of retaliation or punishment.
It is also important that employees feel confident in reporting without fear of retaliation or punishment.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
All workplaces should have a means to collect information about concerning behavior.
while all workplaces should have a means to collect information about concerning behavior
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
The reporting mechanisms employees use may vary based on organization size, type, industry, and other aspects of the work environment.
the reporting mechanisms used by employees may vary based upon a variety of factors, such as the organization size, type, industry
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
The report gives a hypothetical example: a reporting option that suits a small food service business may not suit a large multinational corporation.
a reporting option that works for a small food service business may not be an appropriate solution for a large multinational corporation
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Organizations must consider available resources, workforce needs, and the unique context of their environment when choosing a reporting solution.
organizations must consider the resources available, the needs across their workforce, and the unique context of their environment
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
A 2023 joint toolkit from the Secret Service and CISA outlines strategies for establishing and enhancing school bystander reporting programs. (endnote 12)
Improving School Safety Through Bystander Reporting: A Toolkit for Strengthening K-12 Reporting Programs (2023)
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
The toolkit's principles are research-based and broadly applicable to reporting mechanisms in other environments, including workplaces.
the principles presented therein are research-based and are broadly applicable to reporting mechanisms established in other environments, including workplaces
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Organizations should offer simple and accessible means for individuals to share concerns, using more than one reporting avenue.
Organizations should offer simple and accessible means for individuals to share concerns.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Smaller organizations may use a dedicated email address for concerns, while larger organizations may need a phone hotline, mobile app, or online form.
Smaller organizations with few employees may consider using a dedicated email address where employees can express concerns
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Training and awareness campaigns should instruct stakeholders on how and what to report, using posters, brochures, online resources, and training events.
Training and awareness campaigns should be utilized to instruct relevant stakeholders on how and what to report.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Every BTAM team member should be able to view received reports and be notified of them automatically, even outside normal hours, if possible.
Every member of the BTAM team should have the capability to view received reports and should automatically be notified of incoming reports, even outside of normal operating hours, if possible.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Some organizations partner with law enforcement or a third-party dispatch center with 24/7 availability to receive reports outside work hours.
partnerships with law enforcement agencies or a third-party dispatch center that has 24/7 availability
Why inferred Describes a practice some organizations use; typed as statement rather than fact.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
The more frequently reports are checked, the faster teams can respond to concerns.
The more frequently reports are checked, the faster teams can respond to concerns.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Anonymity and confidentiality can encourage reporting throughout an organization by making employees feel their privacy is protected.
Anonymity and confidentiality can encourage reporting throughout an organization
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
In some cases, organizations may be able to establish two-way messaging that allows follow-up without requiring the reporter to disclose a name.
organizations may be able to establish two-way messaging that allows follow-up communication without requiring an individual to disclose their name
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Other options include anonymous or confidential reporting forms, hotlines, or mobile applications that safeguard the reporter's identity.
Other options include anonymous or confidential reporting forms, hotlines, or mobile applications that safeguard the reporter's identity
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
The report states that reporting can be accomplished through a variety of avenues.
Reporting can be accomplished through a variety of avenues.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Offering multiple avenues for reporting can increase the likelihood that employees will share their concerns, which enhances the organization's opportunity to take appropriate action.
Offering multiple avenues for reporting can increase the likelihood that employees will share their concerns, thereby enhancing the opportunity for organizations to take appropriate action.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
A listed best practice for workplace reporting systems is to set operating hours that improve availability.
Set operating hours that improve availability.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
The report notes that reports of concern can be received at any time.
Reports can be received at any time.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
A listed best practice for workplace reporting systems is to consider an anonymous or confidential reporting option.
Consider an anonymous or confidential reporting option.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
Some employees may be hesitant to report behaviors and communications of concern in the workplace because they fear retaliation.
Some employees may be hesitant to report behaviors and communications of concern in the workplace due to fear of retaliation.
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
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