NCIER®

Standard Operating Procedures

18 claims on pp. 32–80 (statement 18).

Claims about Standard Operating Procedures

Statement [V] p040-01

Sound programmatic infrastructure is important for targeted violence prevention

Developing sound programmatic infrastructure for a workplace BTAM program is important to creating an effective process for targeted violence prevention.

Developing sound programmatic infrastructure for a workplace BTAM program is important to creating an effective process for targeted violence prevention.

p. 40 · NCIER Claim Map
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Statement [V] p040-03

Policy establishes the program while SOPs define daily operations and roles

Organizational policy should establish the BTAM program, while SOPs should outline day-to-day operations and the roles and responsibilities of personnel.

Organizational policy should establish the BTAM program, while the program's SOPs should outline the day-to-day operations and the roles and responsibilities for personnel involved in the BTAM process.

p. 40 · NCIER Claim Map
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Statement [V] p042-07

SOPs support a thorough, consistent BTAM process across team changes

Developing SOPs can support a thorough, consistent, and standardized BTAM process. It also gives program continuity over time and through changes to team membership.

Developing standard operating procedures (SOPs) can support a thorough, consistent, and standardized BTAM process, and allows for program continuity over time and through changes to team membership.

p. 42 · NCIER Claim Map
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Statement [V] p042-08

Written SOPs give team members a shared understanding of expectations

Memorializing detailed SOPs can allow all BTAM team members to share an understanding of what is expected of them and what they can expect from others.

Memorializing detailed SOPs can also allow for all BTAM team members to have a shared understanding of what is expected of them and what they can expect from others on the team.

p. 42 · NCIER Claim Map
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Statement [V] p042-10

SOPs should cover each phase from identification through assessment and resources

SOPs should account for each phase of the BTAM process, including how concerns are identified and reported, how inquiries and full assessments are conducted, and what resources are available.

account for each phase of the BTAM process and what should be accomplished within each phase, including how concerning behaviors will be identified and reported, how the BTAM team will conduct an inquiry or a full assessment

p. 42 · NCIER Claim Map
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Statement [V] p043-01

SOPs should define actionable tasks, owners, timeframes, and documentation

SOPs should identify actionable steps and tasks, who is responsible for them, timeframes for completion, and documentation requirements.

identify what actionable steps and tasks must be taken to move through the process, who is responsible for completing them, timeframes for completion, and documentation requirements

p. 43 · NCIER Claim Map
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Statement [V] p043-03

SOPs should set improvement cycles and effectiveness data points

SOPs should establish program improvement cycle requirements and identify the data points used to judge program fidelity, effectiveness, and impact.

identify data points that will be used to determine program fidelity, effectiveness, and impact

p. 43 · NCIER Claim Map
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Statement [V] p043-04

SOPs should include a high-level process map and decision tree

SOPs should include a high-level process map and decision tree illustrating the overall BTAM approach.

include a high-level process map and decision tree illustrating the overall process of the organization's BTAM approach

p. 43 · NCIER Claim Map
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Statement [V] p043-09

A gap analysis should review resource capacity and evaluate processes to closure

The gap analysis should review resources for capacity-building opportunities and evaluate processes from initial report through case closure.

evaluate current processes, from initial report through case closure, to determine if changes are needed.

p. 43 · NCIER Claim Map
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Statement [V] p048-08

Training should cover BTAM and intersecting policies and procedures

Training should give an overview of BTAM policies and procedures and related policies such as disciplinary procedures and the emergency response plan.

an overview of the policies and procedures that guide the BTAM team's day-to-day operations

p. 48 · NCIER Claim Map
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Statement [V] p074-11

Organizations should develop standardized forms for the BTAM process

Organizations should develop standardized forms to give structure and consistency to documentation of the BTAM process.

Organizations should develop standardized forms to provide structure and consistency in documenting the BTAM process

p. 74 · NCIER Claim Map
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Statement [V] p078-11

Organizations should proactively develop and regularly revise a resource guide

Organizations should proactively develop a resource guide for the BTAM team to use during management, and the team should regularly review and revise it.

Organizations should proactively develop a resource guide for the BTAM team to use during management.

p. 78 · NCIER Claim Map
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Statement [V] p079-02

Organizations should develop standardized forms to document management plans

Organizations should develop standardized forms to document management plans and ensure structure and fidelity to the BTAM process.

Organizations should develop standardized forms to document management plans and ensure structure and fidelity to the BTAM process.

p. 79 · NCIER Claim Map
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Statement [V] p080-11

Create and follow offboarding protocols that restrict access and recover credentials

Offboarding protocols should restrict server, file, and facility access and ensure identification and credentials are returned.

These protocols should include ensuring that server, file, and facility access is restricted, and that identification and credentials are turned in when offboarding employees.

p. 80 · NCIER Claim Map
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Statement [V] p080-18

Establish an offboarding checklist so no important separation actions are missed

Organizations should establish a list of necessary actions to take when separating employees so that no important actions are missed.

Establish a list of necessary actions to take when separating employees to ensure no important actions are missed.

p. 80 · NCIER Claim Map
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