Preventing targeted violence in workplaces requires a team approach
Preventing targeted violence in workplaces requires a team approach.
Preventing targeted violence in our workplaces requires a team approach
56 claims on pp. 3–98 (statement 44, evidence 5, conclusion 6, definition 1).
Preventing targeted violence in workplaces requires a team approach.
Preventing targeted violence in our workplaces requires a team approach
NTAC offers a blueprint to help agencies, organizations, and workplaces ensure the safety of their workforce and the public.
we offer a blueprint to support agencies, organizations, and other workplaces as they work tirelessly to ensure the safety of their workforce
Behavioral Threat Assessment and Management (BTAM) is a behavior-based approach to proactively prevent incidents of targeted violence by identifying concerning individuals, assessing risk, and applying interventions.
A behavior-based approach to proactively prevent incidents of targeted violence.
NTAC's mission to prevent targeted violence involves publishing research and guidance for public safety partners, supported by training and consultation.
involves the publication of research and guidance for our public safety partners across the United States
Over two decades of NTAC research have affirmed that targeted violence can be prevented when communities have the knowledge and resources to recognize warning signs and intervene.
Over two decades of NTAC research has continually affirmed that targeted violence can be prevented when communities are equipped with the knowledge and resources to recognize the warning signs and intervene
The publication supports organizational safety stakeholders in management, security, human resources, information technology, cybersecurity, and insider threat roles.
to support organizational safety stakeholders in a variety of professional roles, including those responsible for management, security, human resources, information technology, cybersecurity, and insider threat
NTAC research has continuously found that bystander reporting and intervention can avert planned acts of targeted violence.
Bystander reporting and intervention can avert planned acts of targeted violence.
Preventing targeted workplace violence is everyone's responsibility.
Preventing targeted workplace violence is everyone's responsibility.
All employees, from supervisors and managers to front-line staff and security or HR professionals, have a role to play in violence prevention.
All employees, including supervisors, managers, front-line employees, and professionals in security, human resources (HR), and other positions and departments, have a role to play in violence prevention.
Part 2 describes BTAM principles and offers a scalable 8-step framework for organizations of differing sizes and resources.
offer a scalable 8-step framework to assist organizations of differing sizes and resources to take proactive action and reduce the risk of targeted workplace violence
The publication offers key research findings and operational guidance for preventing acts of targeted workplace violence.
This publication offers key research findings and operational guidance for preventing acts of targeted workplace violence.
The publication is designed to promote organizational safety by offering information and guidance that can be used to establish a program to proactively prevent incidents of targeted workplace violence.
This publication is designed to promote organizational safety by offering information and guidance that can be used to establish a program to proactively prevent incidents of targeted workplace violence.
Part 2, A Guide for Workplace Violence Prevention, is a guide to implementing an organizational behavioral threat assessment and management (BTAM) program based on the proactive violence prevention approach used by the U.S. Secret Service.
A guide to implement an organizational behavioral threat assessment and management (BTAM) program based upon the proactive approach to violence prevention used by the U.S. Secret Service.
Among these populations, opportunities for intervention and prevention were often present, as many attackers elicited concern in others and were often motivated by grievances with the workplace.
opportunities for intervention and prevention were often present, as many attackers elicited concern in others and often were motivated by grievances with the workplace
The Secret Service recognizes that preventing targeted violence is possible if communities are equipped with the appropriate tools, training, and resources to recognize warning signs and intervene, namely through behavioral threat assessment and management (BTAM).
preventing targeted violence is possible if communities are equipped with the appropriate tools, training, and resources to recognize warning signs and intervene, namely through behavioral threat assessment and management
cite page 30 Part 2: A Guide for Workplace Violence Prevention
The BTAM process offers an opportunity to apply appropriate interventions before behavior escalates to criminality or violence.
The BTAM process offers an opportunity to apply appropriate interventions before behavior escalates to criminality or violence.
cite page 31 Part 2: A Guide for Workplace Violence Prevention
The framework presents practical steps workplace personnel can implement to identify, assess, and manage individuals of concern, thereby reducing the risk of targeted workplace violence.
presents practical steps that workplace personnel can implement to successfully and proactively identify, assess, and manage individuals of concern, thereby reducing the risk of targeted workplace violence.
cite page 32 Part 2: A Guide for Workplace Violence Prevention
The eight foundational steps provide a practical roadmap for establishing a BTAM program that organizations can adapt to their size, structure, and resources.
provide a practical roadmap for establishing a BTAM program that organizations can adapt to their size, structure, and resources
cite page 32 Part 2: A Guide for Workplace Violence Prevention
Adopting a prevention mindset through a commitment to employee safety and support is an important first step to reduce the risk of targeted violence in the workplace.
Adopting a prevention mindset through a commitment to employee safety and support is an important first step to reduce the risk of targeted violence in the workplace.
The human and financial costs underscore the importance for organizations to take action to reduce the risk of workplace violence.
The human and financial costs underscore the importance for organizations to take action to reduce the risk of workplace violence.
Targeted workplace violence can be prevented when organizations commit to a proactive approach to violence prevention.
Targeted workplace violence can be prevented when organizations commit to a proactive approach to violence prevention.
The threat manager attempted to convince organizational leaders of the importance of proactive violence prevention efforts to avoid similar incidents.
The threat manager attempted to convince organizational leaders of the importance of proactive violence prevention efforts to avoid similar incidents.
A university police executive advises organizations to personalize violence prevention and create an energy about prevention that inspires people.
You can personalize violence prevention. You can make it close to home.
A university police executive observes that in bigger organizations, someone knows someone who knows someone who has been impacted by a tragedy.
In bigger organizations, someone knows someone who knows someone who has been impacted by a tragedy.
A university police executive says practitioners can create an energy about prevention that can inspire people and fuel their care.
You can create an energy about prevention that can inspire people and fuel their care.
All employees have a role in preventing violence at their workplace.
All employees have a role in preventing violence at their workplace.
Developing sound programmatic infrastructure for a workplace BTAM program is important to creating an effective process for targeted violence prevention.
Developing sound programmatic infrastructure for a workplace BTAM program is important to creating an effective process for targeted violence prevention.
cite page 40 Step 2: Establish BTAM Program Policy and Procedures
A dedicated BTAM policy can help create a more comprehensive prevention program capable of addressing a continuum of behaviors and concerns.
Having a dedicated policy for the BTAM program can help to create a more comprehensive prevention program capable of addressing a continuum of behaviors and concerns.
cite page 40 Step 2: Establish BTAM Program Policy and Procedures
As an example of a goal statement, the policy can describe the program's dedication to workplace safety and proactive prevention of violence.
For example, describe the program's dedication to workplace safety and proactive prevention of violence.
cite page 41 Step 2: Establish BTAM Program Policy and Procedures
The responsibility for violence prevention belongs to everyone in a workplace.
The responsibility for violence prevention belongs to everyone in a workplace.
One of the most important actions an employee can take to prevent violence is to report concerning behaviors they witness.
One of the most important actions an employee can take to prevent violence is to report any concerning behaviors they witness.
cite page 50 Step 4: Identify and Process Reports of Concerning Behavior
It is best practice to use a low threshold of concern during the BTAM process, not to label someone a potential threat, but to allow early intervention.
It is best practice to use a low threshold of concern during the BTAM process, not to label an individual as a potential threat, but to allow for early intervention.
cite page 54 Step 4: Identify and Process Reports of Concerning Behavior
Early intervention lets organizations identify, assess, and manage the possibility of a negative outcome long before violence becomes imminent.
Early intervention enables organizations to identify, assess, and manage the possibility of a negative outcome long before violence becomes imminent.
cite page 54 Step 4: Identify and Process Reports of Concerning Behavior
BTAM teams can use these tools to proactively identify concerning behaviors and intervene.
BTAM teams can use these tools to proactively identify concerning behaviors and intervene.
cite page 56 Step 4: Identify and Process Reports of Concerning Behavior
The guidance in this publication is intended to help prevent targeted workplace violence from affecting all personnel, including executives.
The guidance in this publication is intended to help prevent targeted workplace violence from impacting all personnel, including executives.
cite page 58 Step 4: Identify and Process Reports of Concerning Behavior
NTAC's finding that the workplace was the most common formal setting for observed concerning behavior highlights the key role workplaces can play in early detection.
This finding highlights the key role workplaces can play in early detection.
Why inferred Typed conclusion: the sentence is the report's own judgement drawn from the finding just cited.
Because of these shared features, insider threat programs are well-positioned to support BTAM teams in identifying and mitigating risk before it escalates to violence.
These similarities make insider threat programs well-positioned to support BTAM teams in identifying and mitigating risk before it escalates to violence.
Many violence prevention strategies in this publication can be useful for reducing risk of violence in healthcare settings.
While many of the violence prevention strategies described in this publication can be useful for reducing the risk of violence in healthcare settings
Healthcare organizations may adopt other specific strategies to enhance the safety of patients, healthcare workers, and others.
healthcare organizations may also adopt other specific strategies to enhance the safety of patients, healthcare workers, and others
The report states that organizational climate plays a vital role in preventing targeted workplace violence.
Organizational climate also plays a vital role in preventing targeted workplace violence.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
It is important for all employees to recognize safety as a priority and a community responsibility.
It is important for all employees to recognize safety as a priority and a community responsibility.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
Organizations should strive to foster a culture of safety so that all employees understand their role in keeping the workplace safe from violence.
Organizations should strive to foster a culture of safety in the workplace to ensure all employees understand their role in ensuring the workplace is safe from violence.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
The HR professional said that if engagement is done right, it is less likely someone will go off the deep end.
But if you do it right, it’s less likely someone will go off the deep end.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
Organizations should invest in training that provides all employees with the knowledge and resources necessary for violence prevention.
Organizations should invest in training that provides all employees with the knowledge and resources necessary for violence prevention.
When determining content, it is important to consider what employees need to know about the BTAM process and their responsibility in violence prevention.
it is important to consider what employees need to know about the BTAM process and what their responsibility is in violence prevention.
Training content might include an overview of how BTAM fits within the larger workplace violence prevention strategy.
an overview of how BTAM fits within the larger workplace violence prevention strategy
The U.S. Secret Service has long held that prevention is the best form of protection.
The U.S. Secret Service has long held that prevention is the best form of protection.
The research demonstrates that future tragedies are preventable if communities are equipped with the training and resources to identify individuals of concern, assess their risk of violence, and intervene appropriately.
has demonstrated that future tragedies are preventable if communities are equipped with the training and resources necessary to identify individuals of concern, assess their risk of violence, and intervene appropriately.
By following the steps in this operational guidance, organizations and their community safety partners can adopt the principles of the Secret Service model and move toward a structured approach to preventing targeted workplace violence.
By following the steps in this operational guidance, organizations and their community safety partners can adopt the pioneering principles
Everyone has a role to play in keeping communities safe.
Everyone has a role to play in keeping communities safe, and the Secret Service stands ready to support our public safety partners in this vital mission.
The publication offers both research and guidance intended to help organizations and their partners recognize concerning behaviors and intervene before violence can occur.
This publication offers both research and guidance intended to help organizations and their partners recognize concerning behaviors and intervene before violence can occur.
Cybersecurity and Infrastructure Security Agency. (2020). Insider Threat Mitigation Guide. Department of Homeland Security. www.cisa.gov.
3 Cybersecurity and Infrastructure Security Agency. (2020). Insider Threat Mitigation Guide.
Federal Bureau of Investigation. (n.d.). Workplace Violence: Issues in Response. Department of Justice. www.fbi.gov.
Workplace Violence: Issues in Response.
ASIS International. (2020). Workplace Violence and Active Assailant – Prevention, Intervention, and Response. www.asisonline.org.
Workplace Violence and Active Assailant – Prevention, Intervention, and Response.
Cybersecurity and Infrastructure Security Agency. (2020). Insider Threat Mitigation Guide. Department of Homeland Security. www.cisa.gov.
13 Cybersecurity and Infrastructure Security Agency. (2020). Insider Threat Mitigation Guide.
Cybersecurity and Infrastructure Security Agency. (2023). "Preventing workplace violence: Security best practices." Department of Homeland Security. www.cisa.gov.
Preventing workplace violence: Security best practices.
Find the Perfect Training Class For You