39 claims on pp. 21–89 (fact 1, statement 19, evidence 15, conjecture 3, definition 1).
Nearly half (n = 10, 45%) of the organizations impacted by employee attacks had one or more identifiable issues pertaining to their organizational climate.
Sample (n = 10 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)
Nearly half (n = 10, 45%) of the organizations impacted by these attacks had one or more identifiable issues pertaining to their organizational climate.
One organization published a report a week after the attack finding the targeted facility had a below-average climate, poor morale, and low belonging.
published a report one week after the attack that revealed the targeted facility had a below-average climate, poor morale, and employees who lacked a sense of belonging
Employees from another organization reported that personnel at the targeted facility faced racial discrimination and harassment for years before the attack.
personnel at the targeted facility suffered from racial discrimination and harassment for years leading up to the attack
A man with two handguns killed five coworkers and then himself at an organization with a history of racial discrimination and harassment. According to a coworker, he had reported at least one exchange to HR, but the case was closed when the complaint could not be corroborated.
the case was closed when the complaint could not be corroborated
The organization where the attacker worked had a history of racial discrimination, bullying, and harassment of employees.
The organization where the attacker worked had a history of racial discrimination, bullying, and harassment of employees.
In the years before the attack, a noose and racist notes were left on the attacker's locker, and coworkers harassed him and called him racial epithets.
In the years leading up to the attack, a noose and racist notes were left on the attacker's locker, and he was harassed and called racial epithets by coworkers.
After the attack, other employees reported that the work environment was racially segregated and that management ignored incidents of discrimination.
After the attack, other employees reported that the work environment was racially segregated and that management ignored incidents of discrimination.
Step 7 of the Framework for Prevention is to promote a safe and supportive organizational climate.
STEP 7 | Promote a Safe and Supportive Organizational Climate
cite page 32 Part 2: A Guide for Workplace Violence Prevention
Indirect benefits can include improvements to employee morale and a more positive organizational climate and reputation (endnote 3: Cybersecurity and Infrastructure Security Agency, Insider Threat Mitigation Guide, 2020).
indirect benefits, which can include improvements to employee morale and a more positive organizational climate and reputation
Recent structural changes, including a corporate merger and replacement of organizational leadership, added challenges to getting support.
Recent structural changes, including a corporate merger and the replacement of organizational leadership, had resulted in additional challenges.
Language centered on supporting, helping, and caring for others can engage colleagues and avoid an excessive focus on punishment and reprimand.
Adopting language centered on supporting, helping, and caring for others can be effective in engaging colleagues, educating them on the principles of the BTAM process, and avoiding an excessive focus on punishment and reprimand.
Organizations should strive to make bystander reporting part of an overall safe and positive work climate.
organizations should strive to make bystander reporting part of an overall safe and positive work climate
cite page 55 Step 4: Identify and Process Reports of Concerning Behavior
It can also be helpful to review the circumstances of the separation to assess organizational climate and potential interpersonal issues.
It can also be helpful to review the circumstances of the separation to assess organizational climate and potential interpersonal issues.
A crucial component of workplace safety is developing an organizational culture of safety, respect, trust, and support.
A crucial component of workplace safety is developing an organizational culture of safety, respect, trust, and support.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
Positive organizational climates can reduce the risk of grievances and enhance bystander reporting when concerns are identified.
Positive organizational climates can reduce the risk of grievances and enhance bystander reporting when concerns are identified.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
Organizational climate reflects how people perceive and describe their working environment, including employees' attitudes, feelings, and recurring patterns of behavior.
Organizational climate reflects how people perceive and describe their working environment, including employees' attitudes, feelings, and recurring patterns of behavior.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
Cultivating a positive climate of safety and support is important to ensure employees feel valued.
Cultivating a positive climate of safety and support in an organization is important to ensure employees feel valued.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
Employees who feel respected and supported are less likely to view violence as an appropriate means of addressing their issues and may hold fewer and/or less intense grievances against their colleagues (endnote 21).
Employees who feel respected and supported are less likely to view violence as an appropriate means of addressing their issues and may hold fewer and/or less intense grievances against their colleagues.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
Positive work climates can also have other important outcomes, including enhanced employee well-being, resilience, and productivity, as well as improved positive and supportive interactions with customers, clients, patients, and visitors (endnote 21).
Positive work climates can also have other important outcomes, including enhanced employee well-being, resilience, and productivity, as well as improved positive and supportive interactions with customers, clients, patients, and visitors.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
The seventh step of the guidance is to promote a safe and supportive organizational climate.
STEP 7: PROMOTE A SAFE AND SUPPORTIVE ORGANIZATIONAL CLIMATE
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
The report states that organizational climate plays a vital role in preventing targeted workplace violence.
Organizational climate also plays a vital role in preventing targeted workplace violence.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
The same security director said that employees who are not healthy themselves will not have a vested interest in the mission or the capacity to care for others.
If employees are not healthy themselves, then they won’t have a vested interest in our mission or the capacity to care for others.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
Hiring decisions can be among the most impactful decisions made in an organizational setting, as the workforce cultivates their surrounding climate.
Hiring decisions can be among the most impactful decisions made in an organizational setting, as the workforce cultivates their surrounding climate.
cite page 87 Step 7: Promote a Safe and Supportive Organizational Climate
Bullying, harassment, and hostile or antagonistic behavior can result in interpersonal conflicts and grievances, a fearful atmosphere, humiliation, and perceptions of a hostile work environment.
Bullying, harassment, and hostile or antagonistic behavior and attitudes can result in interpersonal conflicts and grievances
Why inferred 'can result in' hedged causal claim; typed conjecture
cite page 87 Step 7: Promote a Safe and Supportive Organizational Climate
Fairness, transparency, and consistency in the disciplinary process are important to help employees feel respected and to show the organization's commitment to a safe and positive work environment.
Fairness, transparency, and consistency in the disciplinary process are important to help employees feel respected and to demonstrate the organization’s commitment to a safe and positive work environment.
cite page 87 Step 7: Promote a Safe and Supportive Organizational Climate
It may also be helpful to conduct climate assessments to gauge the overall environment and identify factors that may have allowed problematic behaviors to flourish.
It may also be helpful to conduct climate assessments to gauge the overall organizational environment and identify factors that may have allowed these problematic behaviors to flourish.
Why inferred Recommendation hedged with 'may also be helpful'; classified as a statement.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
A key component of a positive organizational climate is ensuring employees feel heard, understood, and supported in the workplace.
A key component to a positive organizational climate is ensuring employees feel heard, understood, and supported in the workplace.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
These characteristics of positive work environments can be cultivated through practices such as discussing office goals and values, practicing compassion and respect, offering praise for strong performance, checking in on employee well-being, facilitating social connections, and pursuing inclusivity and collaboration.
These characteristics can be cultivated through practices, such as discussing office goals and values, practicing compassion and respect, offering praise for strong performance, checking in on employee well-being, facilitating social connections, and pursuing inclusivity and collaboration.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
An HR professional says that if leaders do not act on survey results, people will stop sharing their thoughts and burn out.
If you don't, people will stop sharing their thoughts, and they will burn out.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
There are numerous characteristics of positive work environments, including clear and open communication, opportunities for growth and creativity, healthy work relationships, accountability, professionalism, respect, and the recognition of employee contributions and performance.
There are numerous characteristics of positive work environments, including clear and open communication
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
Another strategy for promoting a safe climate is to facilitate positive interactions.
Facilitate positive interactions.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
Another strategy for promoting a safe climate is to cultivate a culture of safety.
Cultivate a culture of safety.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
A human resources professional said organizations should make sure they are listening to staff and that staff feel heard.
You want to make sure you’re listening to your staff, and that your staff feel heard.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
The HR professional said employee engagement surveys are good, but that organizations need to take action on things that come up in them.
Employee engagement surveys are good.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
The HR professional advised making people feel integral to the organization.
Make people feel integral to the organization.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
The HR professional advised helping employees understand what their role means for the strategic plan and organizational mission.
Help them understand what their role means for the strategic plan and organizational mission.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
The HR professional said these engagement efforts will take different shapes depending upon the organization.
This will take different shapes, depending upon the organization.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
The HR professional said that if engagement is done right, it is less likely someone will go off the deep end.
But if you do it right, it’s less likely someone will go off the deep end.
cite page 88 Step 7: Promote a Safe and Supportive Organizational Climate
Training can also help support a positive workplace climate by fostering a shared understanding of BTAM and how programming supports employee safety through prevention.
Training can also help support a positive workplace climate by fostering a shared understanding of BTAM
Why inferred Hedged with 'can also help'.
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