32 claims on pp. 14–94 (fact 3, statement 9, evidence 19, conjecture 1).
On arriving at the mental health treatment center, the attacker began to yell and insisted on seeing the employee he had seen on his last visit.
Upon arrival, he began to yell, and insisted that he see the employee he saw on his last visit.
The attacker was chased and subdued by one of the center's clients until law enforcement arrived and arrested him.
The attacker was ultimately chased and subdued by one of the center's clients until law enforcement arrived and arrested the attacker.
Earlier that morning the center had determined the attacker was not appropriate for its treatment program because of his long history of violence and the severity of his mental health needs.
Earlier that morning, the center had determined that the attacker was not appropriate for their treatment program due to his long history of violence and the severity of his mental health needs.
One bladed-weapon attack at a mental health facility was perpetrated by a patient released one month earlier; another by an individual denied entry into a treatment program hours earlier.
including one attack perpetrated by a patient who had been released one month earlier and another who had been denied entry into a treatment program hours earlier
Two years before the attack, he resigned from the hospital in lieu of being fired over allegations that he sexually harassed and threatened colleagues.
Two years prior, he had resigned from the hospital in lieu of being fired due to allegations of sexually harassing and threatening his colleagues.
The attacker blamed hospital staff, including a residency student, for ruining his medical career and threatened to return to the hospital and kill colleagues.
The attacker blamed hospital staff, including a student in the residency program, for ruining his medical career, and threatened to return to the hospital and kill colleagues.
A 36-year-old gunman armed with a rifle, a shotgun, and a bulletproof vest took five hostages at a residential treatment center where he had previously been treated for PTSD.
A 36-year-old gunman armed with a rifle, a shotgun, and a bulletproof vest took five hostages at a residential treatment center where he had previously received treatment for post-traumatic stress disorder (PTSD).
All three victims were treatment center employees who may have had a direct connection to his prior PTSD treatment, including one who had expelled him from the program two weeks earlier because he had knives and threatened to kill staff.
All three victims were employees at the treatment center and may have had a direct connection to the attacker's prior PTSD treatment, including one victim who had expelled him from the program two weeks earlier because the attacker had knives and threatened to kill staff.
In a case example, a 43-year-old gunman armed with a shotgun and a pistol took two hostages in the woods outside the healthcare center where his ex-girlfriend worked.
A 43-year-old gunman, armed with a shotgun and a pistol, took two hostages in the woods outside of a healthcare center where his ex-girlfriend worked.
A BTAM team leader at a healthcare agency says their team provides assistance.
We provide assistance.
At a nationwide healthcare network, when patients engage in problematic or concerning behaviors, a flag placed in the patient's digital record notifies staff.
When patients engage in problematic or concerning behaviors, a flag placed in the patient’s digital record notifies staff.
A nationwide healthcare network has a BTAM team that specializes in handling concerns related to its patients.
A nationwide healthcare network has a BTAM team that specializes in handling concerns related to their patients.
Staff at the healthcare network also send letters to the patient's family to notify them of concerns.
Staff also send letters to the patient’s family to notify them of concerns.
The healthcare network has its own law enforcement personnel ready to respond to imminent risk or crisis, or when criminal activity is suspected or identified.
The organization has its own law enforcement personnel ready to respond to situations of imminent risk or crisis or when criminal activity is suspected or identified.
The healthcare network employs mental health professionals, including counselors and social workers, who practice trauma-informed care and serve patients struggling with their mental health.
The organization also employs mental health professionals, including counselors and social workers, who practice trauma-informed care and offer services to patients struggling with their mental health.
The healthcare network's BTAM team can leverage partnerships with other personnel in the organization to assess and manage patients of concern.
The BTAM team can leverage partnerships with other personnel in their organization to assess and manage patients of concern.
Healthcare settings are disproportionately impacted by workplace violence compared to other settings.
Healthcare settings are disproportionately impacted by workplace violence compared to other settings.
Data published in 2023 by OSHA suggested healthcare workers were five times more likely to experience workplace violence than workers in other industries.
healthcare workers were five times more likely to experience workplace violence than workers in other industries
Rates of workplace violence in healthcare settings have increased in recent years.
Rates of workplace violence in healthcare settings have also increased in recent years.
In 2022 there were 24,590 nonfatal injury cases among healthcare and social assistance workers due to workplace violence, a 22.6% increase from 2019, according to Bureau of Labor Statistics data.
Sample (no n: a percentage change, not a share of a sample) · not a proportion of a sample
In 2022, there were 24,590 cases of nonfatal injuries among healthcare and social assistance workers due to workplace violence, a 22.6% increase in the number of cases from 2019 data
A majority of incidents in healthcare settings involve assaults by patients or visitors against nurses and emergency department staff.
A majority of incidents in healthcare settings involve assaults perpetrated by patients or visitors against nurses and staff of emergency departments.
Many violence prevention strategies in this publication can be useful for reducing risk of violence in healthcare settings.
While many of the violence prevention strategies described in this publication can be useful for reducing the risk of violence in healthcare settings
Healthcare organizations may adopt other specific strategies to enhance the safety of patients, healthcare workers, and others.
healthcare organizations may also adopt other specific strategies to enhance the safety of patients, healthcare workers, and others
Behavioral agreements with patients who have shown aggression can outline appropriate conduct and the consequences of violating the agreement.
Using behavioral agreements with patients who have exhibited aggression to outline appropriate behavioral conduct and consequences for violating the agreement.
Regular training and roleplaying exercises build staff verbal and non-verbal de-escalation skills to prevent escalating aggression.
Providing regular training and roleplaying exercises to build staff skills in verbal and non-verbal de-escalation techniques to prevent escalating aggression.
A trauma-informed care approach helps staff recognize and respond to signs of trauma in patients.
Using a trauma-informed care approach to help staff recognize and respond to signs of trauma in patients.
Electronic health record flags can alert staff when a patient has a history of aggression or violence.
Using electronic health record flags to alert staff when a patient has a history of aggression or violence.
A security director at a major healthcare network said that for patients to be first, the organization needs a healthy workforce to care for people.
For patients to be first, we need to have a healthy workforce to care for people.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
The same security director said that employees who are not healthy themselves will not have a vested interest in the mission or the capacity to care for others.
If employees are not healthy themselves, then they won’t have a vested interest in our mission or the capacity to care for others.
cite page 86 Step 7: Promote a Safe and Supportive Organizational Climate
A healthcare organization moved from a broad all-service awareness training model to a tailored approach using small group sessions, personalized discussions, and team meetings.
A healthcare organization has shifted from a broad all-service awareness training model to a more tailored approach, utilizing small group sessions, personalized discussions, and team meetings to connect with personnel.
The organization's on-site messaging includes flyers, pamphlets, and posters in bathroom stalls.
This includes flyers, pamphlets, and posters in bathroom stalls.
Data Table 1 reports healthcare (a business sub-type) as the location in 14% of all attacks (n = 50), 9% of attacks by current or former employees (n = 22), 16% by customers, clients, patients, and visitors (n = 19), and 22% by romantic partners and relatives (n = 9).
Sample (N = 50 | 22 | 19 | 9 by column) · Data Table 1 columns: all attacks 50 | employees 22 | customers, clients, patients, visitors 19 | partners and relatives 9
Healthcare | 14% | 9% | 16% | 22%
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