The retail BTAM leader gives an example of plain stakeholder messaging: stating what the stakeholder needs to know and what the leader thinks they should do about a concerning individual.
When talking to a stakeholder, I might say, “I need you to know X, Y, and Z, and here’s what I think you should do about a concerning individual.”
APA
U.S. Secret Service National Threat Assessment Center. (2026). Preventing Targeted Workplace Violence: A U.S. Secret Service Guide to Behavioral Threat Assessment and Management (p. 37). Claim p037-20, NCIER Claim Map. https://www.ncier.org/research/claim-maps/workplace-violence-prevention/claims/p037-20
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