NCIER®

Showing 10 of 1143 Results

4.4
Dispatcher
Dispatcher, Chatham County 911 (GA) Jul 14, 2026
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Dispatching simulations.learning different roles we could play.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/a.

Please provide any other comments or suggestions you have for improving this course.

Class and instructors were great.

What other training is most important to you now that you have completed this course?

Other free classes to take online.

4.3
Dispatcher
Dispatcher, Menominee County Sheriff's Office (WI) Jul 13, 2026
ASIM Basic
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Seeing it played out and seeing all the working units communicate with one another.

Which part(s) of the course was LEAST valuable to you? Please explain why.

I dont feel that any part was least valuable.

Please provide any other comments or suggestions you have for improving this course.

I have no comment.

What other training is most important to you now that you have completed this course?

I would like more training relating to an active shooter.

4.9
Dispatcher
Dispatcher, Tilton Police Department (NH) Jul 11, 2026
ASIM QuickStart
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  3. Based on the training received, I am fully capable of applying the skills I learned from this course.
  4. The course content was appropriate for someone within my professional field.
  5. The course content was appropriate for someone with my level of experience.
  6. Overall, the course content met my needs and expectations.
  7. Overall, the course increased my knowledge, skills and abilities.
  8. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The concept of send in Rescue Task Forces, even though the threat may not have been completely addressed yet.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A.

Please provide any other comments or suggestions you have for improving this course.

More emphases on Dispatcher roles during an incident. I’ve been involved in Incident Management incidents where the Incident Commander relies on their dispatch (LE) center, due to feeling comfortable due to knowing the personnel, which overloads that dispatch with requests that may be outside of their discipline. Also would like to see emphasis on using common language on the radio, LE using “10” codes and EMS using Alpha, Delta, Level codes could added to the confusing environment during a mass response.

What other training is most important to you now that you have completed this course?

N/A, course was a great refresher, for my current position.

4.9
Dispatcher
Dispatcher, Syracuse University Department Of Public Safety (NY) Jul 9, 2026
ASIM QuickStart
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  3. Based on the training received, I am fully capable of applying the skills I learned from this course.
  4. The course content was appropriate for someone within my professional field.
  5. The course content was appropriate for someone with my level of experience.
  6. Overall, the course content met my needs and expectations.
  7. Overall, the course increased my knowledge, skills and abilities.
  8. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Student did not leave a written comment.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Student did not leave a written comment.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

Student did not leave a written comment.

4.0
Dispatcher
Dispatcher, Syracuse University Department Of Public Safety (NY) Jul 8, 2026
ASIM QuickStart
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  3. Based on the training received, I am fully capable of applying the skills I learned from this course.
  4. The course content was appropriate for someone within my professional field.
  5. The course content was appropriate for someone with my level of experience.
  6. Overall, the course content met my needs and expectations.
  7. Overall, the course increased my knowledge, skills and abilities.
  8. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Student did not leave a written comment.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Student did not leave a written comment.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

Student did not leave a written comment.

4.7
Dispatcher
Emergency Management, Delaware County Emergency Services (PA) Jul 7, 2026
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

THE POWER POINTS.

Which part(s) of the course was LEAST valuable to you? Please explain why.

ALL THE SENARIOS.

Please provide any other comments or suggestions you have for improving this course.

ALL THE SCENARIOS WERE THEY SAME SHORTEN THEM UP.

What other training is most important to you now that you have completed this course?

NONE.

4.3
Dispatcher
Dispatcher, Syracuse University Department Of Public Safety (NY) Jul 1, 2026
ASIM QuickStart
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  3. Based on the training received, I am fully capable of applying the skills I learned from this course.
  4. The course content was appropriate for someone within my professional field.
  5. The course content was appropriate for someone with my level of experience.
  6. Overall, the course content met my needs and expectations.
  7. Overall, the course increased my knowledge, skills and abilities.
  8. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

How the course explains transitions in role as certain responding agencies arrive was very valuable to learn.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A - It was all somewhat valuable.

Please provide any other comments or suggestions you have for improving this course.

No comment.

What other training is most important to you now that you have completed this course?

How dispatch/ call center would evolve as the on scene situation develops and more agencies respond.

4.6
Dispatcher
Dispatcher, Syracuse University Department Of Public Safety (NY) Jul 1, 2026
ASIM QuickStart
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  3. Based on the training received, I am fully capable of applying the skills I learned from this course.
  4. The course content was appropriate for someone within my professional field.
  5. The course content was appropriate for someone with my level of experience.
  6. Overall, the course content met my needs and expectations.
  7. Overall, the course increased my knowledge, skills and abilities.
  8. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Student did not leave a written comment.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Student did not leave a written comment.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

Student did not leave a written comment.

4.0
Dispatcher
Director, Syracuse University Department Of Public Safety (NY) Jun 30, 2026
ASIM QuickStart
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  3. Based on the training received, I am fully capable of applying the skills I learned from this course.
  4. The course content was appropriate for someone within my professional field.
  5. The course content was appropriate for someone with my level of experience.
  6. Overall, the course content met my needs and expectations.
  7. Overall, the course increased my knowledge, skills and abilities.
  8. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Student did not leave a written comment.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Student did not leave a written comment.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

Student did not leave a written comment.

4.8
Dispatcher
Director, Richland County Sheriff's Office (OH) Jun 30, 2026
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The hands-on simulations.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Some of the non-dispatch sections. it was nice to know, but wish there were more dispatch-applicable knowledge provided.

Please provide any other comments or suggestions you have for improving this course.

Additional dispatch/911 knowledge to better support those in the field.

What other training is most important to you now that you have completed this course?

Na.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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