NCIER®

Showing 10 of 1127 Results

5.0
Dispatcher
Dispatcher, Prince George's County Public Safety Communications (MD) May 4, 2022
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

I found every aspect valuable.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Again every aspect was valuable.

Please provide any other comments or suggestions you have for improving this course.

Outstanding overall, and the instructor team is perfect.

What other training is most important to you now that you have completed this course?

I could use a refresher in Hostage Negotiations.

4.6
Dispatcher
Dispatcher, Carroll County Sheriff's Office (MD) May 4, 2022
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

AS A DISPATCHER AND NO LEO, IT IS VALUABLE TO KNOW WHAT IS HAPPENING ON THE OTHER SIDE OF THE MIC SO WE CAN BE PREPARED AND ANTICIPATE NEEDS.

Which part(s) of the course was LEAST valuable to you? Please explain why.

NOT SURE THAT ANYTHING WAS ANY LESS VALUABLE AS FAR AS THE OBJECTIVES I CAME IN WITH.

Please provide any other comments or suggestions you have for improving this course.

I WOULD SUGGEST ADDING A PORTION FOR DISPATCH TO MORE ACTIVELY PARTICIPATE,. IN AN ACTUAL COMM CENTER, DISPATCH WOULD BE MUCH MORE INVOLVED.

What other training is most important to you now that you have completed this course?

NEGOTIATOR TRAINING FOR A DISPATCH CALLTAKER.

4.4
Dispatcher
Dispatcher, Guadalupe County Sheriff's Office (TX) Apr 26, 2022
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Dispatch seems to be forgotten a lot of the time, and being able to work with the different department on one or more critical incidents was very helpful.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A.

Please provide any other comments or suggestions you have for improving this course.

One scenario we had, one of the instructors called in as an actual barricaded subject, making it seem like the everyday job.

What other training is most important to you now that you have completed this course?

Negotiations Training for Telecommuuunicators.

5.0
Dispatcher
Dispatcher, Guadalupe County Sheriff's Office (TX) Apr 26, 2022
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Hands on --- helps me get a better understanding.

Which part(s) of the course was LEAST valuable to you? Please explain why.

I dont think was a not a valuable part of this course.

Please provide any other comments or suggestions you have for improving this course.

This class was beneficial for myself as a dispatcher to get an idea of what officers ems and fire do on scene.

What other training is most important to you now that you have completed this course?

Negotiation.

4.5
Dispatcher
Dispatcher, Guadalupe County Sheriff's Office (TX) Apr 26, 2022
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Learning all the parts of the checklist, including the checks and balances of the leadership.

Which part(s) of the course was LEAST valuable to you? Please explain why.

The PIO section seems to be the part that least pertains to Dispatch.

Please provide any other comments or suggestions you have for improving this course.

Dispatch needs to be utilized more. We learned the basics of the other units but could be given extra responsibilities during the practical portion.

What other training is most important to you now that you have completed this course?

I see the need to get training in dealing with a Hostage situation or Negotiations.

5.0
Dispatcher
Dispatcher, Seguin Police Department (TX) Apr 26, 2022
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

SEEING THE LE SIDE OF WHAT OCCURS. DISPATCH SITS IN A DARK ROOM AND ONLY HEARS RADIO TRAFFIC.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A.

Please provide any other comments or suggestions you have for improving this course.

ALL OF IT WAS WELL PUT TOGETHER.

What other training is most important to you now that you have completed this course?

HOSTAGE NEGOTIATOR CLASS.

4.9
Dispatcher
Coordinator, Logan Police Department (UT) Apr 12, 2022
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

I thoroughly enjoyed the practical hands on portion of the training. It was beneficial to me in my position in hearing and watching the diffferent teams communicating and leaving some of th go between into the dispatch center out. This was a great training.

Which part(s) of the course was LEAST valuable to you? Please explain why.

I don't have a LEAST this week.

Please provide any other comments or suggestions you have for improving this course.

The instructors were very professional, inviting, helpful and gave specific training.

What other training is most important to you now that you have completed this course?

We need to take this back to our division and continue training.

5.0
Dispatcher
Dispatcher, Logan Police Department (UT) Apr 12, 2022
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

I liked the simulated computers, made it more realistic for responders.

Which part(s) of the course was LEAST valuable to you? Please explain why.

There really was not anything during the course that did not have value. I learned so much!.

Please provide any other comments or suggestions you have for improving this course.

This course was above and beyond what I was expecting.

What other training is most important to you now that you have completed this course?

Any active shooter courses or anything tactical dispatch related.

5.0
Dispatcher
Division Chief, Logan Police Department (UT) Apr 12, 2022
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Scenarios.

Which part(s) of the course was LEAST valuable to you? Please explain why.

None. It was all beneficial.

Please provide any other comments or suggestions you have for improving this course.

Phenomenal collaborative training. One of the best I've attended in my career.

What other training is most important to you now that you have completed this course?

Continued medical applications and scenario based.

5.0
Dispatcher
Civilian, Ada County Sheriff's Office (ID) Mar 22, 2022
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Scenarios provided the ability to apply knowledge in a safe space.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/a.

Please provide any other comments or suggestions you have for improving this course.

I think it's great this includes knowledge and practice that applies to every level of operations (dispatch through to pio).

What other training is most important to you now that you have completed this course?

Basic crisis communication between susp and dispatch.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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