NCIER®
CONTACT US

Course Reviews

Course All Courses 29,954 ASIM Advanced 12,035 ASIM Basic 14,035 ASIM QuickStart 3,071 SSAVEIM 810

Showing 10 of 1127 Results

4.7
Dispatcher
Dispatcher, Johnson County Emergency Communications Division (KS) May 14, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Classroom experience.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Practical.

Please provide any other comments or suggestions you have for improving this course.

Great instructors.

What other training is most important to you now that you have completed this course?

Multi-discipline training.

2.7
Dispatcher
Division Chief, Kansas City Fire Department (MO) May 14, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The instructors were prepared for the class.
  5. The instructors demonstrated thorough knowledge of the course content.
  6. The instructors were able to answer questions clearly and understandably.
  7. The instructors conducted the training in a skilled and competent manner.
  8. The instructors encouraged student participation.
  9. The instructors fostered a positive and stimulating learning environment.
  10. The instructors used instructional time effectively.
  11. The instructors covered all the course learning objectives.
  12. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  13. Based on the training received, I am fully capable of applying the skills I learned from this course.
  14. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  15. The course content was appropriate for someone within my professional field.
  16. The course content was appropriate for someone with my level of experience.
  17. Overall, the course content met my needs and expectations.
  18. Overall, the instructors' performance met my needs and expectations.
  19. Overall, the course increased my knowledge, skills and abilities.
  20. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Refresher of Area Command concepts from ICS400.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Lab simulations.

Please provide any other comments or suggestions you have for improving this course.

It was very clear that dispatchers are "included" only as an afterthought and our participation was only as "voices", not as actual participants. Our feedback after each evolution was not welcomed.

What other training is most important to you now that you have completed this course?

NA.

5.0
Dispatcher
Dispatcher, McCord's Crossroads Volunteer Fire Department (AL) May 7, 2024
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The interactive scenarios created a great learning enviroment.

Which part(s) of the course was LEAST valuable to you? Please explain why.

All was applicable.

Please provide any other comments or suggestions you have for improving this course.

Nothing.

What other training is most important to you now that you have completed this course?

Would love to continue to expand my knowledge with any training.

4.9
Dispatcher
Analyst, Spokane County Sheriff's Office (WA) May 7, 2024
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Hands on exercises.

Which part(s) of the course was LEAST valuable to you? Please explain why.

None.

Please provide any other comments or suggestions you have for improving this course.

Instructor name tags would be great.

What other training is most important to you now that you have completed this course?

Taking this information and merging it with regional specific procedure and resources.

4.4
Dispatcher
Dispatcher, Spokane Regional Emergency Communications (WA) May 7, 2024
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Practical exercises-- getting practice in how traffic sounds, applying abstract information immediately, getting statistics is all motivating.

Which part(s) of the course was LEAST valuable to you? Please explain why.

I can't think of a specific thing? Even though I won't practically apply a lot of bomb knowledge, it's helpful to get visuals and impacts, it reinforces what I'm doing.

Please provide any other comments or suggestions you have for improving this course.

I think it would be helpful to have the CAD system use the run cards predominantly used for the district the training is in. Additionally, increasing some CAD capabilities, like dispatch being able to manually status units or see AVLs, would help since a lot of that is available in real-life scenarios.

What other training is most important to you now that you have completed this course?

As a dispatcher, I'm interested in negotiating skills since we often get calls from suspects.

5.0
Dispatcher
Dispatcher, Polk County Sheriff's Office (AR) May 7, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The hands on scenarios was the most valuable and the ability to then have all departments debrief.

Which part(s) of the course was LEAST valuable to you? Please explain why.

I appreciated all of it.

Please provide any other comments or suggestions you have for improving this course.

There radios created some issues so maybe a warning regarding walking over others.

What other training is most important to you now that you have completed this course?

I'd like to do more scenarios specific to our areas that we dispatch for.

5.0
Dispatcher
Dispatcher, Des Moines Police Department (IA) May 7, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Hands on practical exercise following lectures. It was a good way to marry the book knowledge with the real-life application.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A.

Please provide any other comments or suggestions you have for improving this course.

I think it would be beneficial on day 2/3 to start with an exercise to reaffirm the knowledge learned the previous day, even if it's just a talk-it-out exercise instead of delving right into a lecture with no refresher.

What other training is most important to you now that you have completed this course?

Additional negotiator training.

4.4
Dispatcher
Civilian, West Des Moines Police Department (IA) May 7, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Interactive scenarios were most valuable for close to real-world experiences.

Which part(s) of the course was LEAST valuable to you? Please explain why.

NA.

Please provide any other comments or suggestions you have for improving this course.

I would have enjoyed more in-depth case studies.

What other training is most important to you now that you have completed this course?

NA.

4.3
Dispatcher
Coordinator, West Des Moines Police Department (IA) May 7, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Practical exercises were beneficial for field responders as it was more interactive than other classes I have been to.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Dispatch was not used as much in the exercises as they will be in real life situations.

Please provide any other comments or suggestions you have for improving this course.

I would love to see more dispatch directed scenarios. Maybe have callers actually call in and take the calls with information. The hostage taker calling in was probably the most realistic of them in that aspect.

What other training is most important to you now that you have completed this course?

Any active threat scenario is beneficial as they are high priority low frequency events.

5.0
Dispatcher
Dispatcher, Kootenai County Sheriff's Office (ID) May 1, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

SCENARIOS GAVE REAL LIFE EXPERIENCE.

Which part(s) of the course was LEAST valuable to you? Please explain why.

NONE.

Please provide any other comments or suggestions you have for improving this course.

VERY INFORMATIVE.

What other training is most important to you now that you have completed this course?

MORE DISPATCH SCENARIOS.

*Unedited comments (including typos and spelling) written by students in their course evaluation


Top

Find the Perfect Training Class For You

Learn More