BTAUs must establish operating protocols for the unit
BTAUs must establish protocols by which the units will operate.
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Documented procedures clarify processes, roles and responsibilities
Documenting these procedures allows for a clear understanding of processes, roles, and responsibilities.
cite page 26 STEP 2: Create Operational Protocols and Procedures
Written protocols promote consistency and enable future program evaluation
Creating written protocols also promotes consistency and continuity while setting the stage for future program evaluation and development.
cite page 26 STEP 2: Create Operational Protocols and Procedures
Policies set the 'what' of the program while SOPs outline daily 'how'
While agency policies establish the guiding principles and parameters of the behavioral threat assessment program (the “what”), standard operating procedures (SOPs) outline the stages of the BTAU’s daily operations (the “how”).
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SOPs should describe roles of the unit, its members and community partners
The SOPs should describe the roles and responsibilities of the BTAU as a whole, its individual members, and any associated community partners involved in the behavioral threat assessment process.
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SOPs should cover each phase from report to closure with actionable steps and tasks
The SOPs should account for each phase of the process (i.e., from receiving an initial report to closing a case) and identify actionable steps and tasks throughout.
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SOPs should assign responsibility and timeframes for each required action
The SOPs should identify who is responsible for completing required actions at each step and the timeframe for each of those actions to be completed.
cite page 26 STEP 2: Create Operational Protocols and Procedures
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